Privacy Policy – Clean AF Hawaii

Clean AF Hawaii

Mobile Auto Detailing · Honolulu, Oahu

Privacy Policy

Last Updated: February 19, 2026

Clean AF Mobile Detailing ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

By using our services or submitting your information through our booking form, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: First name, last name, phone number, and email address
  • Vehicle Information: Vehicle make, model, and year
  • Booking Details: Service selected, appointment date and time, and any additional information you provide
  • Payment Information: Payment details processed securely through our third-party payment processor (we do not store full card numbers)
  • SMS Consent: Your consent to receive text messages and the date/time that consent was given
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited, collected via cookies and similar technologies
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

2. How We Use Your Information

We use collected data for:

  • To schedule, confirm, and manage your detailing appointments
  • To send appointment reminders, confirmations, and follow-up messages
  • To send promotional and informational text messages (only if you have opted in)
  • To process payments for services rendered
  • To respond to your inquiries and provide customer support
  • To improve our website, services, and customer experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent
  • To comply with applicable legal obligations

3. SMS Messaging & Compliance

Important SMS Disclosure: By opting in to receive text messages from Clean AF Hawaii, you consent to receive both transactional messages (appointment confirmations, reminders) and promotional messages (special offers, updates) from us. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance.

We collect your phone number and SMS consent through our booking form. Your consent to receive SMS messages is entirely voluntary and is not required to book our services.

We do not sell, share, rent, or disclose your phone number or SMS opt-in information to any third party for their own marketing purposes. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent records are kept confidential and are used solely to communicate with you about your service and relevant offers from Clean AF Hawaii.

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying "STOP"
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookie & Tracking Practices

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze how visitors use our site. Cookies are small text files stored on your device.

We may use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: To understand how visitors interact with our site (e.g., Google Analytics)

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

5. Data Security and Handling

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction, including:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection
  • Breach notification protocols in accordance with applicable laws
  • Secure backup systems and disaster recovery procedures

Payment information is processed through secure, PCI-compliant third-party processors. We do not store full credit card numbers on our systems.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. How We Share Your Information

We do not sell, rent, or trade personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Booking and CRM platforms (GoHighLevel)
  • Payment processors (Stripe)
  • SMS messaging platforms
  • Website hosting and analytics providers

These providers are contractually obligated to keep your information confidential and use it only to provide services on our behalf.

We may also disclose your information if required by law, court order, or governmental authority.

In case of mergers, acquisitions, or sale of assets, your data remains protected under the terms of this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Mobile Information Sharing Statement

No mobile information (including phone numbers and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with third parties is limited to service providers necessary to operate our booking and communication systems, and only for the purpose of delivering our services to you.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to legal obligations
  • Opt-Out of SMS: Reply STOP to any text message from us to unsubscribe immediately
  • Opt-Out of Marketing: Contact us directly to be removed from promotional communications

To exercise any of these rights, please contact us using the information in Section 11.

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

By using our website and services, you consent to this Privacy Policy.

ADDRESS

Honolulu, HI.

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